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So much of what we call management consists in making it difficult for people to work.
The productivity of work is not the responsibility of the worker but of the manager.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.
Most of what we call management consists of making it difficult for people to get their work done.
Plans are only good intentions unless they immediately degenerate into hard work.
A manager is responsible for the application and performance of knowledge.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Time is the scarcest resource and unless it is managed nothing else can be managed.
Management by objective works – if you know the objectives. Ninety percent of the time you don’t.
The new information technology… Internet and e-mail… have practically eliminated the physical costs of communications.